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Shipping Policy
Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is confirmed, you will receive an email with your order details.
Orders placed after business hours or during holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
Standard Shipping: 3–7 business days
Delivery times may vary depending on your location and external factors such as courier delays.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location ,Weight and size of the products
Additional fees may apply for remote or hard-to-reach areas.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment in real time.
Delivery times: 7–14 business days
6. Delays & Issues
While we aim to deliver on time, delays may occur due to:
High order volume
Weather conditions
Courier service disruptions
If your order is significantly delayed, please contact our support team.
7. Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
Contact us within 48 hours of delivery
Provide photos (if applicable)
We will investigate and arrange a replacement or refund where appropriate.